1. Information We Collect
We may collect personal information such as:
- Name, contact number, and email address.
- Identification documents as required by law (e.g., Emirates ID, passport).
- Property preferences and financial details related to transactions.
- Any additional documents required for property sale, purchase, rental, or leasing.
2. How We Use Your Information
We use your information to:
- Provide real estate services, property searches, and offersProcess legal and financial documentation as per applicable laws.
- Communicate with you regarding property transactions, agreements, and updates.
- Ensure compliance with UAE regulatory authorities and property market standards.
3. Confidentiality
Your personal data will be kept confidential and will not be shared with third parties except:
- Where required by law, government, or regulatory authorities.
- With developers, landlords, or buyers involved in the transaction process.
- With service providers working on our behalf under strict confidentiality obligations
4. Client Responsibilities
- By engaging our services, clients confirm that all personal and property information provided is accurate and lawful.
5. Agency Fee & Non-Refund Policy
Upon signing any Offer Letter, Sale Agreement, Tenancy Agreement, or Reservation Form, the agency fee paid is non-refundable.
- This applies regardless of whether the client proceeds with the transaction or withdraws thereafter.
- The agency fee covers consultation, property sourcing, negotiations, and administrative efforts already rendered by our company.
6. Security of Your Data
- We implement industry standard security measures to protect your information from unauthorized access, misuse, or disclosure.
7. Your Rights
Depending on applicable laws, you may have the right to:
- Request access to the information we hold about you.
- Request correction of inaccurate or outdated information.
- Request deletion of your information where legally permissible
8. Policy Updates
- We may update this Privacy Policy from time to time to reflect changes in business practices or legal requirements. Updates will be posted on our official website.
